InvisQi is compatible with iPhones and MagSafe designs up to 20mm (0.8″). iPhone 12 Pro Max compatibility and performance may be reduced due to additional camera module thickness.

The presence of magnets in the iPhone 12, 13, 14, 15 and 16 series creates more interference with our charging signal meaning the overall charging distance needs to be reduced to 18-20mm (0.71″ – 0.80″) to improve compatibility.

iPhone charge times can vary significantly depending on camera module dimensions, placement accuracy and additional MagSafe Case usage. All iPhone models enter a slower charging mode once the battery level exceeds 80% due to battery and software limitations set by Apple. A combination of these conditions may result in devices not being fully charged to 100% after a full overnight charge.

For best charging results please charge without a MagSafe case as this further increases magnetic interference and charging distance.

Support.Apple.com states the following: 

When charging a non-MagSafe Qi-compatible device with a MagSafe Charger, power is reduced and charge times may be slower than on a typical Qi charger. If your iPhone is connected to both a MagSafe Charger and power via a Lightning port, your iPhone will charge via the Lightning connector. As with other wireless chargers, your iPhone or MagSafe Charger might get slightly warmer while your iPhone charges. To extend the lifespan of your battery, if the battery gets too warm, software might limit charging above 80 percent. 

Yes, we ship worldwide.

InvisQi operates a 30 day returns policy.  

No, it is not optimized for AirPods. The coils in the AirPods are too small for effective charging at long distances. Distances below 20mm can achieve some charge, but it is not recommended to be bought for this purpose. 

Please ensure:

If you have a phone case, it is flat and does not contain any metal, centrally located magnets, card holders, pop sockets or kickstands.Ensure your phone is aligned as centrally as possible. Check if your phone is Qi wirelessly charging enabled. Check your sticker position through recalibration. Check your table thickness is within the stated performance range. InvisQi will not work if the phone is placed directly on the charger. InvisQi operates at a minimum distance of 0.25".

InvisQi is designed to recognize and react to temperature changes within your phone which can occur after extra long charging periods of 3 hours or more. In these instances, the charger may enter a standby mode to allow your device to cool if required by your phone until the device requests more power. This feature ensures better battery health and longevity for your phone.

Increased phone temperatures during wireless charging are normal during longer charging sessions. Our IQC™ technology is designed to minimize phone heating however, if your phone is hotter than usual, please ensure you have aligned it correctly and try again. 

Different phone models have different battery sizes and charging profiles therefore take different amounts of time to charge, with large batteries especially taking longer. Charging speeds may also slow at ≥80% in IOS models due to Apple software requirements designed to limit battery deterioration during wireless charging.

InvisQi recognizes IOS charging signals and corresponds by adapting charging speeds until your device requests more power. Please try turning OFF ‘Optimized Battery Charging’ in your ‘Settings’.

Charging speeds will also vary depending on the surface thickness. Thicker surfaces will reduce charging efficiency due to the greater distance the charging signal needs to travel.